FAQs
How do I make an appointment?
- Use the email address or telephone number on this page to contact me and I will endeavour to get back to you within 24 hours.
How long do the sessions last?
- Sessions last 60 minutes, except the initial session, for which you can choose a 30-minute free appointment or a half-price full 60 minutes
How much do sessions cost?
- Counselling sessions cost £40/hr, except for the initial session, when the first 30 mins are free and, if you choose to stay an hour, the second 30 mins costs £20. I do have a limited number of daytime concessions for people on benefits or low income. If you need a concessionary rate, please get in touch to discuss.
How do I pay?
- You can pay by BACS (ask for bank details) cash or cheque before, on the day or up to 48 hours of your session. That's apart from the initial session, which you'll need to pay on the day.
What happens if I have to cancel?
- If you cancel an appointment more than 24 hours in advance, no problem. If you cancel with less than 24 hours' notice, I will try to find a space for you that same week. If we can't find a session that week, I have to charge you the full fee.
Where are you based?
- I'm based in Newtown, Powys in Mid-Wales. However, I'm currently only offering online and telephone sessions due to Covid-19.
How do we arrange online counselling?
- Zoom is really easy to set up on your computer, laptop or even phone for FREE and it's easy to use. However, if that's a problem for you, we can discuss other methods, or consider telephone counselling.
Is counselling confidential?
- Definitely. Apart from some specific exceptions (which I will discuss in our first session) I don't share your information with anybody else. That way you know you can talk openly about what's troubling you without fear of it being passed on.
When are you available?
- That can vary each week, so you'll have to contact me to discuss it. I generally work Monday to Friday in the daytime plus a couple of early evenings. And once you start counselling I always try to save the same slot for you every week.
How many sessions will I need?
- I normally suggest starting with 6 weekly sessions and go from there. It's your choice how many sessions you come for, although I can give you some guidance.
How many sessions will I need?
- I normally suggest starting with 6 weekly sessions and go from there. It's your choice how many sessions you come for, although I can give you some guidance.
For any other questions, please get in touch
- I look forward to hearing from you.